Combine your 4-port Identifier with Galactic’s expandable software to create an affordable paperless system that will surpass any higher priced outfit.
Start with as little as one workstation or add as many as you need to accommodate up to four Identifiers on up to sixteen trunks.
Fax messages direct without writing, printing, or photocopying.
Email messages direct to a computer, pager, or mobile phone.
Automatically digital or alphanumeric page with the touch of a button.
Create custom music-on-hold and/or on-hold messages for individual clients.
Set-up custom, individualized auto-answer feature for each customer (no more general, no-name greetings). This feature also gives you the power to create custom on-hold messages after the call has been answered by an operator.
The option of voice-mail gives you the power to create stand-alone mailboxes. You also have the ability to answer a customer’s line live during their business hours with after-hours calls going straight to their mailbox, bypassing the operator althogether.
Generate reports that allow you to bill customers by number of messages, number of calls, or amount of operator-time used.
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